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Lights,
Camera,
You!

Your guide to stepping in front of the lens, staying relaxed, and confidently sharing your story.

Hello and Welcome

We’re here to make sure you feel comfortable and natural on camera. This guide walks you through our process, so you’ll know exactly what to expect. Let’s get started!

Before Your Filming

A couple of weeks before the shoot, we’ll send you two key documents to help you feel prepared.

What to Wear

These tips will help you look great on camera, but feeling comfortable and confident matters most, even if that means bending a few “rules”.

The Day of the Shoot

Now it’s time to bring your story to life. The day has two key parts: your interview and the cutaway shots. Here’s what to expect.

Part 1. The Interview

Arrival

You’ll walk into a fully prepared set. Depending on the setup, you may be seated or standing.

Mic Check

We’ll clip on a small mic and do a quick sound check by asking what you had for breakfast. (Fun fact: The usual answer is “nothing.”)

Answer in Full Sentences

Since our questions won’t be in the video, include part of the question in your response. (“For breakfast this morning, I had… nothing.”)

Forget the Camera

Make eye contact with your interviewer to keep things natural. (This also helps us hypnotise you into saying anything we want.)

Drink Water

Talking can leave your mouth dry. We’ll have some H2O on hand to keep you refreshed.

Don’t be Afraid of Mistakes

This isn’t live TV. Just pause and start again. Remember, it’s our  job to make sure you look great in the edit.

Part 2. The Cutaways

That's a Wrap!

Once filming is done, we’ll sort through the footage to create a rough cut, which you’ll receive in about 2–3 weeks for review and feedback.

After that, we’ll refine everything to make sure it looks and sounds amazing.

The entire process usually takes around a month.

FAQs

Will I get help with styling or makeup?

While we don’t usually provide full styling or makeup, we’re happy to offer guidance on your look.  We’ll also have a mirror on hand for final checks, plus a quick anti-shine touch-up if needed. And of course, we film with flattering lenses to make sure you look great on camera.

What if I'm late to the shoot?

No worries if you’re running late! Just give us a heads-up, and we’ll adjust the schedule by shifting your slot and rearranging other sections to make sure we still have time for your contribution.

What if I get nervous during the interview?

We know being in front of a camera can be scary! Take a few deep breaths and remember that it’s a conversation, not a performance. Also try consciously speaking slower. Finally, remember that it’s our job to ensure you come across well and there are many editing techniques we can use to make sure that happens.

What if I feel uneasy with a question or topic?

We’re here to support you. If a question makes you uncomfortable, just speak up and we’ll adjust the conversation accordingly.

Can we repeat some questions if I mess up?

Absolutely! We’ll often ask the same question more than once anyway to ensure we have different phrasing options in the edit, or for more clarification. Feel free to answer them as naturally as you did the first time.

Do I need to be good at acting?

No, not at all! We’ve worked with thousands of people over the past 18 years, and the key to natural footage is simple: giving direction at the right moments. We never ask you to “act,” but we do guide you when needed to keep things flowing. By setting up real situations and letting you react naturally, you’ll come across just like yourself on camera.

Still have questions?

If there's anything else you'd like clarifying, feel free to send us a message.

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